CANDIDATE · DIGITAL SOLUTIONS & AUTOMATION DIRECTOR · TRANSFORMATION

Raymond "Nom" Padolina

Architecting creative solutions where structure ends and innovation begins.

For over seven years I've carried a Creative Manager title while operating as an innovation and solutions lead — spotting operational and sales friction across TP, then designing, building, and shipping the technology that fixes it. A live AI avatar. VR-enabled site tours. Full-stack web apps. Real solutions to real TP challenges.

See the solutions↓Let's talk
// 01 · The Thesis

Most people need the title before they do the work. I did the work first. I'm a solutions and innovation person who happens to sit in a creative seat — and I've spent years proving that the fastest way to fix a TP problem is to just go build the fix.

// creative by title, transformation by practice
// 02Impact at a glance
0+

years across design, technology, marketing & innovation

~0%

cost removed by in-housing 3D floor mockups (₱80–100K/project → in-house)

0 week

new mockup turnaround, down from ~1 month

0%

of 2024 TPPH site videos delivered with AI voice-over

0

full web apps architected & shipped solo

All

All TP PH sites covered by VR-enabled 360 virtual tours

// 03Flagship innovations · inside TP

Solutions I built before anyone asked me to.

01Co-developed · In production

TPISH Live AI Avatar

Problem
Client demos in the Innovation Hub needed a memorable, interactive anchor — not another screen.
Solution
Co-developed an interactive live AI avatar (HeyGen LiveAvatar) with a push-to-talk model — directional cardioid mic wired to the native push-to-talk SDK — for clean, controllable conversations on a live floor, layered with Home Assistant automation to orchestrate the room.
Impact
A conversational, on-brand AI host that turns a walkthrough into an experience.
US Immersive Event booth / tpphilippines.org
022 Consecutive Years

US Immersive Event — USA

2025
Designed the full event booth and built tpphilippines.org — a platform housing all TP site videos, 360° virtual site tours, and an interactive showcase of TP Micro Solutions. Supported TP's flagship US client event, bringing the full Philippines capability story to an international audience.
2026
Delivered the booth and a refreshed platform with updated 2026 site videos and newly branded site tours — the second consecutive year supporting the event end-to-end.
03Rolled out · All TP PH sites

VR-Enabled 360 Virtual Site Tours

Problem
Prospective clients, new hires, and remote teams couldn't experience TP facilities without travelling.
Solution
Built interactive 360° tours accessible by browser AND VR Oculus headset, deployed across every TP Philippines location.
Impact
Immersive, on-demand site familiarization that removed the need for early-stage physical visits.
04Solution

Live Virtual Site Visits

Problem
Sales visits stalled when clients couldn't be on-site.
Solution
Introduced real-time LIVE virtual site visits so stakeholders could explore, ask, and react as if present.
Impact
Kept the sales-visit motion alive through travel restrictions and beyond.
05Cost & speed win

In-housed 3D Operations Floor Mockups

Problem
Branded 3D floor mockups were outsourced at ₱80–100K per project on a ~1-month turnaround.
Solution
Built the capability inside the team.
Impact
Same output, now ~1 week and no outsourcing spend — a repeatable cost and speed advantage on every sales proposal.
06AI enablement

AI Production Pipeline

Problem
Creative turnaround and cost couldn't scale with demand.
Solution
Deployed generative AI across production — AI voice-overs (all 2024 TPPH site videos), text-to-image and text/image-to-video, prompt engineering, and locally-run open-source models for full control at zero license cost.
Impact
Faster output, lower cost, more creative range.
07Conceptualized & led

TP Innovation & Solutions Hub

Problem
TP had no dedicated space to make its capabilities tangible to clients.
Solution
Conceptualized and stood up the Innovation & Solutions Hub — LED cubes and LED walls creating an immersive, interactive demo environment.
Impact
A physical stage for compelling, high-conversion client engagements.
// 04Solutions engineering · shipped solo

I don't just recommend solutions. I build and ship them.

Under my own venture, NEXACORE Solutions, I architect and release full-stack products end-to-end — proof I can take a business problem all the way to working software.

CleanCar app screens
ABooking + SaaS

CleanCar

A carwash booking platform with a white-label SaaS operator dashboard and a referral engine. Full stack, customer app to operator back-office.

PapawisPro marketplace screens
BMarketplace

PapawisPro

A three-sided marketplace connecting players, bookers, and courts for pickup basketball.

BeeZee OTP flow
CAPI + Auth

BeeZee

An app with a Semaphore SMS OTP integration for secure phone verification — real third-party API and auth work.

// 05Why I fit · mapped to the role

The role, answered point by point.

JD pillar / 01
Automation & Solutioning
I run process discovery instinctively: find the friction, size the fix, ship it — proven by in-housing the 3D mockup pipeline (~90% cost cut, 1 month → 1 week).
JD pillar / 02
Digital, Automation & AI Enablement
Hands-on generative & conversational AI, APIs, full-stack builds, and local open-source models. I evaluate and deploy emerging tech, not just talk about it.
JD pillar / 03
Project Management & Delivery Governance
I deliver cross-functional builds end-to-end with Facilities, Procurement, Site Admin, Security and vendors — permits, checklists, timelines, install.
JD pillar / 04
Stakeholder Management
Every rollout aligned executive leadership, Business Development, operations, procurement and external vendors.
JD pillar / 05
Commercial & Business Case
Built the cost/time case that justified in-housing production; measured pre/post campaign impact in prior marketing leadership.
JD pillar / 06
Team Leadership & People Management
I lead two teams — the Sales Creative Department and the TP Innovation & Solutions Hub — setting KPIs, mentoring, and orchestrating workload.
JD pillar / 07
Pipeline & Presales Support
My innovations ARE sales enablement: virtual sales visits, immersive tours and the Innovation Hub exist to help win client business.
// 06Capability stack

AI & Automation

  • Conversational AI (HeyGen LiveAvatar)
  • Generative AI (image/video/voice)
  • Prompt engineering
  • Local open-source models
  • Workflow automation (Home Assistant)

Build & Engineering

  • Full-stack web & app development
  • APIs & integrations
  • SMS/OTP & auth
  • White-label SaaS
  • Marketplaces

Data & Insight

  • Data literacy
  • Spatial & foot-traffic analysis
  • Brand guidelines as structured data
  • Pre/post measurement

Immersive & Experience

  • VR/AR (Oculus)
  • 360° tours
  • 3D modeling & rendering
  • LED walls
  • Spatial design

Leadership & Delivery

  • Two-team leadership
  • Cross-functional stakeholder management
  • Vendor & procurement
  • Mentoring & KPIs
// 07Trajectory
  • 2021 — Present

    Creative Manager, Strategic Sales Support (Sales Creative + TP Innovation & Solutions Hub)

    Teleperformance Philippines

  • 2019 — 2021

    Assistant Manager, Creatives & Design

    Teleperformance Philippines

  • 2018 — 2019

    Information Designer, Sales Support

    Teleperformance Philippines

  • 2016 — 2018

    Creative Director

    Global Innov8ions Inc.

  • 2005 — 2016

    Creative Director & Consultant roles

    Xpress Web Studios and others

  • Ongoing

    Founder & sole builder, NEXACORE Solutions · Founder, Aftershift Jam (call-center music festival, since 2008)

// 08The operator

A builder who happens to lead a creative team.

I'm Raymond — most people call me Nom. I lead the Sales Creative Department and the TP Innovation & Solutions Hub at Teleperformance Philippines. My instinct has always been the same: see a problem, build the solution — even when it sits outside my job description.

Outside TP, I run NEXACORE Solutions, where I ship full products solo. Moving into Digital Solutions & Automation is simply the formal version of the role I've been living.

// off the clock: bassist, drummer, and restorer of a 1976 VW Beetle named Pegasus.

// 09 · Let's talk

Ready to lead the automations function — formally.

You asked me to send a résumé. I built you a working system instead. If this reads like the thinking Transformation needs, let's find time.

Email
nomhelerdesigns@gmail.com
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Behance
behance.net/rpadolina
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Phone
+63 961 692 7538
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LinkedIn
linkedin.com/in/…
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